Data Deletion
Updated: 2026-11-08
If you are a Cavab client
Write to support in your dashboard or to support@cavab.pro from your account email: "Delete my account". We will delete the account, the business, settings, uploaded materials, and all correspondence within 30 days. The data will disappear from backups within a further 7 days.
If you wrote to a business via Instagram, Messenger, WhatsApp, or Telegram
Write to that business or to us at support@cavab.pro. State the name of the business and your username or number. We will delete your correspondence and data held for that business within 30 days and confirm it.
If you connected Facebook or Instagram
First, you can disconnect Cavab in your Facebook settings: Settings & privacy, Settings, Apps and websites. Then ask us to delete the data as described above. Connection tokens are deleted together with the channel.
What may remain
Payment records that we are required by law to keep.